Function Mapping Strategy Objective
To increase the overall productivity and quality of all relevant operational functions (products/services).
The function mapping strategy is grounded in the following equation:
People Capacity + Process Capacity = Quality of products and services
This is referred to as the 3 Ps:
- People
- Process
- Product/Service
Three driving imperatives facilitate improvement in People Capacity and Process Capacity:
Effectiveness
Click here for a detailed PowerPoint show on the Howatt HR Function Mapping process. |
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Value of the Function Mapping Strategy
Engagement
People
- Peoplefs contributions drive the work
- Encourages input and promotes new ideas
- Builds a culture of learning & collaboration
- Develops insight into the current work state
- Empowers people; their point of view is important
Efficiency
Process
Effectiveness
Products/Services
- Implements SOPs and creates tools to transfer knowledge
- Implements tools to manage functional and individual performance
- Defines Group protocols
- Increases Management capacity and effectiveness
- Lays a foundation for effective succession planning
- Finalizes a balanced score card
- Aligns more effectively with operational objectives (job functions rather than job descriptions)
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